How to Document a Truck Accident Properly (Even Without a Dashcam)

When an accident happens, your first instinct may be to panic, call dispatch, or just drive away if there’s no visible damage. But what you do in the first 10 minutes can determine the outcome of the entire claim.

Here’s how to document a truck accident the right way even if you don’t have a dashcam on board.

Step 1: Ensure Safety First

Before documenting anything:

• Pull over safely

• Turn on hazard lights

• Call 911 if there’s any injury or traffic danger

Never admit fault on the scene, even casually.

Step 2: Take Photos of EVERYTHING

Use your phone camera to document:

• Your vehicle (all angles, not just damage)

• Other vehicle(s) involved

• License plates of all vehicles

• Road conditions (wet, icy, debris, etc.)

• Skid marks, signs, traffic lights, etc.

Pro Tip: Take wide shots and close-ups. Adjusters need context.

Step 3: Write a Driver Statement Immediately

While the memory is fresh, document:

• What happened

• Time, location, direction of travel

• Weather and road visibility

• What the other driver said or did (without assuming blame)

Format matters. Make sure it's written clearly, typed if possible, and signed by the driver.

Step 4: Collect Other Party’s Information

Always collect:

• Name, phone, and address

• Driver’s license number

• Insurance info

• Witness names and contacts

Even if the other party says "there’s no damage" document it.

Step 5: Check for Cameras Nearby

You may not have a dashcam but others might:

• Ask the location manager (e.g., gas station, warehouse)

• Note if there's surveillance signage

• Take photos of nearby buildings or poles with cameras

If you later subpoena footage, it helps to already know the angle and source.

Step 6: Report Immediately

• Notify your insurance carrier or claims department

• Send all documents/photos together in one email

• Use professional subject lines: Accident Report – Unit 104 – 06/05/2025

Why It All Matters

Even if the accident wasn’t your fault, lack of documentation can make it your fault on paper. Proper records reduce your exposure and often shift liability to the real cause.

Need help handling your insurance claim the right way?

Send an inquiry or book a free consultation with INSURA today.