Privacy Policy

INSURA Claims Consulting respects your privacy and is committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information when you visit our website, submit a contact form, or work with us directly:
- Name, email address, and phone number
- Company name and role (if provided)
- Claim-related documents or files you upload
- Information submitted through contact forms or booking tools
- Basic technical data (IP address, browser type) via analytics tools

We do not collect sensitive financial information or personal identification documents unless directly related to a claim youve shared with us.

2. How We Use Your Information

We use your information to:
- Respond to your inquiries and requests
- Provide our services and follow up on claims
- Improve our website experience
- Communicate important updates or service-related info
- Maintain proper business records

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Protect Your Information

We use reasonable administrative and technical safeguards to keep your data safe. This includes secure cloud storage, password protection, and limiting access to authorized team members only.

4. Third-Party Services

We may use third-party tools such as:
- Website analytics (e.g., Google Analytics)
- Scheduling apps (e.g., Calendly)
- File storage (e.g., Google Drive, Dropbox)
- Payment platforms (e.g., Payoneer, Stripe)

These services have their own privacy policies and we recommend reviewing them as needed.

5. Cookies

Our site may use cookies to understand how visitors interact with the website. You can manage your cookie preferences through your browser settings.

6. Your Rights

At any time, you may:
- Request access to your personal data
- Ask us to delete your information
- Withdraw consent for communication
- Correct or update any incorrect information

To do any of the above, just send us an email at dusanjovanovic@insuraconsulting.com.

7. Changes to This Policy

We may update this Privacy Policy as our services or tools evolve. Any changes will be posted here with a new revision date.

8. Contact

If you have any questions about this policy or how we handle data, please contact us:
Email: dusanjovanovic@insuraconsulting.com